I'm having trouble with the download link for the Rig

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mistergraviton2011
Posts: 1
Joined: Fri Oct 28, 2011 2:59 pm

I'm having trouble with the download link for the Rig

Post by mistergraviton2011 » Fri Oct 28, 2011 3:07 pm

I registered to get the Maya version of the rig but when I click only link this what I get:

Download Offer

You must continue downloading the file from the same location you previously started.

agk.tran
Posts: 22
Joined: Mon Oct 24, 2011 3:06 pm

Re: I'm having trouble with the download link for the Rig

Post by agk.tran » Fri Oct 28, 2011 3:33 pm

Hi dave will be in contact with you soon!

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admin
Site Admin
Posts: 475
Joined: Thu Jul 21, 2011 12:51 pm

Re: I'm having trouble with the download link for the Rig

Post by admin » Fri Oct 28, 2011 5:32 pm

Hi! You're supposed to download from the same IP address you registered. If you're not or can't, you can just reregister.

If you ARE at the same location and it's giving you that message, that's a problem we need to fix. Let us know.

Thanks,
Dave Gallagher
mistergraviton2011 wrote:I registered to get the Maya version of the rig but when I click only link this what I get:

Download Offer

You must continue downloading the file from the same location you previously started.

Gianmichele
Posts: 1
Joined: Fri Oct 28, 2011 6:25 pm

Re: I'm having trouble with the download link for the Rig

Post by Gianmichele » Fri Oct 28, 2011 6:27 pm

I'm having the same problem. Tried to register twice. I'm on OSX and have tried with both Safari and Firefox.

Thanks,
-Gianmichele

SidV
Posts: 1
Joined: Fri Oct 28, 2011 8:40 am

Re: I'm having trouble with the download link for the Rig

Post by SidV » Fri Oct 28, 2011 7:08 pm

I had the same problem, a modem restart helped in my case (to get a new IP).

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admin
Site Admin
Posts: 475
Joined: Thu Jul 21, 2011 12:51 pm

Re: I'm having trouble with the download link for the Rig

Post by admin » Fri Oct 28, 2011 9:51 pm

Hi! Sorry about that Gianmichele. We will look into this.

Email admissions and report this so we can get your registration info and see what is going on.

Thanks,
Dave Gallagher
Gianmichele wrote:I'm having the same problem. Tried to register twice. I'm on OSX and have tried with both Safari and Firefox.

Thanks,
-Gianmichele

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daveg
Posts: 13
Joined: Fri Oct 21, 2011 9:16 am

Re: I'm having trouble with the download link for the Rig

Post by daveg » Mon Oct 31, 2011 12:08 pm

Hi! We have changed the registration process. Try it again, please. Let us know if you're able to access the download.

Thanks!
Dave Gallagher

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