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I'm having trouble with the download link for the Rig

Posted: Fri Oct 28, 2011 3:07 pm
by mistergraviton2011
I registered to get the Maya version of the rig but when I click only link this what I get:

Download Offer

You must continue downloading the file from the same location you previously started.

Re: I'm having trouble with the download link for the Rig

Posted: Fri Oct 28, 2011 3:33 pm
by agk.tran
Hi dave will be in contact with you soon!

Re: I'm having trouble with the download link for the Rig

Posted: Fri Oct 28, 2011 5:32 pm
by admin
Hi! You're supposed to download from the same IP address you registered. If you're not or can't, you can just reregister.

If you ARE at the same location and it's giving you that message, that's a problem we need to fix. Let us know.

Thanks,
Dave Gallagher
mistergraviton2011 wrote:I registered to get the Maya version of the rig but when I click only link this what I get:

Download Offer

You must continue downloading the file from the same location you previously started.

Re: I'm having trouble with the download link for the Rig

Posted: Fri Oct 28, 2011 6:27 pm
by Gianmichele
I'm having the same problem. Tried to register twice. I'm on OSX and have tried with both Safari and Firefox.

Thanks,
-Gianmichele

Re: I'm having trouble with the download link for the Rig

Posted: Fri Oct 28, 2011 7:08 pm
by SidV
I had the same problem, a modem restart helped in my case (to get a new IP).

Re: I'm having trouble with the download link for the Rig

Posted: Fri Oct 28, 2011 9:51 pm
by admin
Hi! Sorry about that Gianmichele. We will look into this.

Email admissions and report this so we can get your registration info and see what is going on.

Thanks,
Dave Gallagher
Gianmichele wrote:I'm having the same problem. Tried to register twice. I'm on OSX and have tried with both Safari and Firefox.

Thanks,
-Gianmichele

Re: I'm having trouble with the download link for the Rig

Posted: Mon Oct 31, 2011 12:08 pm
by daveg
Hi! We have changed the registration process. Try it again, please. Let us know if you're able to access the download.

Thanks!
Dave Gallagher